Our cheeses are cut by hand to provide only the freshest product. While we strive to be as accurate as possible, just like in our stores the final cut pieces may vary a little in size and weight. When you place your order, your card will be authorized for the order amount. On the day of pick up, we assemble your order and weigh each item to determine its final price. At the time of final billing, it may appear as though there are two charges if the pre-authorization has not yet cleared from your statement. We believe you should pay for what you’re getting, and guarantee that you’ll always pay the price for the actual weight of your products.